Headline: Election Commission of Pakistan Launches Complaint Resolution Center for 2024 General Elections
The Election Commission of Pakistan (ECP) has taken a proactive step by inaugurating the Election Monitoring and Control Center (EMCC) to manage and redress public grievances during the upcoming 2024 general elections.
EMCCs are now operational at various levels, spanning provinces, divisions, and districts, extending their reach beyond Islamabad, to ensure the prompt resolution of public complaints. The ECP spokesperson highlighted that well-trained personnel have been appointed in the EMCCs to swiftly address and resolve complaints.
The control room will maintain constant communication with relevant individuals and stakeholders, including preliminary findings, Returning Officers (ROs), and District Returning Officers (DROs).
The ECP encourages individuals to register complaints related to the general elections with the EMCC staff. Complaints can be emailed to complaints@ecp.gov.pk or sent via WhatsApp to 0327-5050610. Additionally, a helpline at 111-327-000 has been established for the convenience of complainants, operational initially from 8 am to 6 pm.
Starting from mid-January 2024, the center will operate around the clock until the conclusion of polling day on February 8, along with the completion of results. The control center is also equipped with facilities for monitoring social media and electronic media. Complaints can be submitted through the fax number 051-9204403.
